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Mobile Appointment Updates

Receive a mobile link that will help keep you up-to-date on the status of your vehicle appointment. No need to sit at the shop. We’ll text or call you when everything is done.

We’re Dedicated to a Better Service Experience, From Start to Finish

By connecting you directly with your technician and providing timely updates, we empower you to make more informed decisions with better communication and more transparency. Whether you're here for a quick service or a complex diagnostic, our Mobile Appointment Updates keep you in the loop from drop-off to pickup.

Opt In For Enhanced Visibility With Mobile Updates

Enjoy greater visibility, stay informed throughout your service period, and easily contact your shop when you opt in.

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View Your Car’s Inspection

Get instant access to your FREE PepCheck courtesy car inspection report on your phone.

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Understand Recommendations

See explanations, images, and/or video for each required and recommended repair.

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Make Decisions From Your Phone

We’ll give you a call or send you a text if any additional authorizations are needed.

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Track Your Service

See your assigned technician and view the status of your service.

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Get Convenient Text Alerts

We’ll text you when your service is in progress and when your car is ready to be picked up.

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Tap To Call and Pay

Quickly contact your shop and easily make a mobile payment.

Experience The Pep Boys Advantage

Schedule your next appointment today and take greater control of your vehicle service journey.