Rated 2 out of 5 by Lemont Not worth the price
Not sure why they could not do a proper wheel alignment. They said they could not adjust the Camber. My regular mechanic at a indy shop had no problem doing so and charges only $70 apposed to pepboys $89. Not worth it
September 27, 2016
Rated 1 out of 5
by Rob43123 If only -stars were an option.
Brought my 2014 E150 in for new tires and alignmen. Where I work we supply our own van so if it's down I'm not Makin any money. I notice a hard pull to the right but due to a combination of work and Pep Boys only having oil change people available when I get off it took a couple of weeks. After another day out of work they realign it and tell me they think it's a tire repair. I said well great you guys installed these for nearly a grand 2 weeks ago. The lady sais to get back to her Tuesday. After leaving, my driver side tire starts a lose clunking. I returned Tues, another day out of work. They change the tires and told me my gas light is on it cannot be test driven with a quarter tank??? OK I leave, not 3 or 4 days later clunking and pulling. I walk in front of my van and the tires are pointing different directions!
September 21, 2016
Rated 2 out of 5 by Amiralimay2013 It looks no wheels alignment service get it
My car started shaking after service by 6 days, never been shaken before since I bought it and I want to bring it back to check it but I still don't have chance to drop it
September 13, 2016
Rated 1 out of 5 by Zchstuff My car now shimmies and shutters when braking and at high speeds
I had new tires installed at the Mableton location. I felt since I was getting new tires and the car was at 50k miles, it would be a good time for an alignment. The ride quality now feels like the car is about to fall apart. When I brake, the steering wheel jiggles. Also at high speeds, the car has all kinds of vibrations and road noise.
September 7, 2016
Rated 5 out of 5 by Anndy Outstanding experience
Best thing ever invented. The car rides so smoothly.
August 19, 2016
Rated 1 out of 5 by Jp526 Not good
After doing wheel noise appeared out of no where, they dint even check and drive to see its working just gave the car
August 11, 2016
Rated 5 out of 5 by ash123 This alignment has improved my vehicle.
This alignment was very necessary. My car is driving better than it was when I first got it.
August 1, 2016
Rated 5 out of 5 by Kidd1timer Nice and tight
After purchasing four new tires and having the alignment done my car drives nice and tight, almost like new! Thank You Pep Boys for great on time service.
November 11, 2015
Rated 5 out of 5 by JohnJohn Excellent service and prices.
Excellent service and prices on tires!!!!
November 8, 2015
Rated 5 out of 5 by GEORGEA74 The tires are great riding
Backed up against a curb and blew the tire....good thing for the road hazard insurance. P/BOYS replaced the tire for 17 dollar charge. No hassle and quickly.
Went on a 125 mile trip and the tires were balanced and the ride was smooth as silk.....I own a Lincoln Town car.
November 6, 2015
Rated 3 out of 5 by Omeister Second time in two years no printout of alignment
Without printout I have no idea if alignment was done or if to my car specs
November 2, 2015
Rated 1 out of 5 by error404ts Alignment tracking to the right after alignment
I didn't receive a before and after summary of the alignment so I'm not sure how bad it was to begin with. I believe it must have been bad because all 4 of the original tires were choppy, and any professional I spoke to concluded that it was the alignment.
After getting 4 new tires from Pep Boys I included the alignment in to the work needed to be down. Unfortunately it began tracking to the right and the steering wheel was not in the correct position when trying to drive straight.
As a result I went to my dealership and they corrected the alignment and the position of the steering wheel. A pricier option, but to correct something that should have been taken care of on the first try I'd rather go to someplace that I know will produce quality service.
October 6, 2015
Rated 5 out of 5 by jimmyg 4 new tires
great service and help
October 3, 2015
Rated 2 out of 5 by Flounder Not sure alignment was done.
I received no computerized printout like I have at other places. My tie rods did not look like they were touched, yet I had uneven wear on my tires that I replaced at the same time. I am not sure an alignment was even done, except for the charge on my receipt.
September 26, 2015
Rated 5 out of 5 by babu for the price,good value
Paid for 5 years of alignment n working fine.good job,but can not fix the sensor light after pepboys installed new tires
September 7, 2015
Rated 4 out of 5 by OleSoldier I'm satisfied
September 1, 2015
Rated 3 out of 5 by wheratherman21 Great service / too time consuming
The wheel alignment is still straight on but the time it took to have the new tires put on and to have the front wheels aligned taken entirely too long. Almost 3 hours starting at 8am on a Tuesday morning.
Online scheduling was easy though.
August 26, 2015
Rated 5 out of 5 by JeepLibertyGuy Need an alignment more often
I think some of the reason my ride was poor prior to getting new tires was the alignment was off.
August 3, 2015
Rated 1 out of 5 by fourthisland Less than impressive
Apparently alignments are not a specialty at Pep Boys. The first alignment really did nothing, so the car went back two weeks later. This time it's worse than when we took it in. Not sure whether to hope the third time is the proverbial charm or to just demand a refund so that it can be done somewhere else.
July 28, 2015
Rated 1 out of 5 by fleecedatpb Tire Pressure Light triggered after alignment and tire change
Bought four new tires. Had a 4 wheel alignment. I've driven about 250 miles and the alignment is already out. Further, after picking up the car the low pressure tire indicator was illuminated. We were advised, "Drive the car a hundred miles. It will go away." We returned the same day and the technician advised us the tires were overinflated after installation. He also advised us to drive a few hundred miles. My in-laws brought the car back in the following day and were advised to take the car to the dealership, because the sensors were missing. I contacted the repair center again and was advised to bring the vehicle back in. Not a professional experience. I don't trust that anyone knows how to do their job to begin with at Pep Boys. Considering my legal options now.
July 11, 2015
Rated 5 out of 5 by Blackfoot Necessary when changing tires
It was done quick and I was out of there
July 6, 2015
Rated 5 out of 5 by Rubbers1 well balanced!
Tires were balanced and ride beautifully!
July 2, 2015
Rated 5 out of 5 by Integrity Wheel Alignment
Ensured to purchase a wheel alignment when new tires purchased to ensure the life of the new tires. Appointment scheduled on-line for new tires and sale price on wheel alignment. Price was affordable. Sale price on-line was met and a discount was received on top of the sale price. (Military retirement). Appointment was confirmed the day prior to work performed.
June 26, 2015
Rated 4 out of 5 by phatman Good service, good price
So far, so good. Car was way out of alignment. Bought four new tires and had the alignment done then. Seems spot on and was done right. Gave us a nice print out of before and after specs. Nice touch.
June 18, 2015
Rated 1 out of 5 by GaryW New Tires and Computerized Wheel Alignment
Paid for 4 new tires and a computerized wheel alignment. After driving my car for a few miles I noticed a vibration at high speeds which was not there before. I feel uncomfortable taking it back to Pep Boys since everyone is telling me to go to a Dealer to have it checked and done right. This car I only use occasionally since I have a company car. Any suggestions?
June 17, 2015
Rated 5 out of 5 by Edl0805 Honest and accurate
I scheduled a comptuerized wheel alignment because the front tires were worn out on the inside but not the outside. I was expecting that the vehicle might have worn suspension parts, but the helpful Pep Boys service people told me that an alignment was all the car needed. I love that honest approach.
Great job. I'll be back.
June 9, 2015
Rated 5 out of 5 by Evoque Wheel alignment -- Aahh . . . now nice
I can't help.thinking . . . "How did I drive this car with the steering so out of whack?" The alignment -- along with new tires -- gave an entirely different feel to my driving experience. It feels so nice, now!
May 31, 2015
Rated 5 out of 5 by Mr500cm perfect wheel alignment
They showed me before and after which corrected a pulling issue. Great job guys.
May 28, 2015
Rated 5 out of 5 by Willowsprings Very satisfied with my vehicles handling
... Never have I been more satisfied with the service I received from this Pep Boys . These guys were very informative & knowledgable of my vehicle type,and no one else has ever showed me & explained for me my before and after results of a wheel alignment. I've never left a dealership or service dept. feeling as good as I did that day I made the right choice by going to Pep Boys. From now on Pep Boys will always be our familys first choice for car service. Can't thank you enough / Willow Springs
May 21, 2015
Rated 5 out of 5 by cebjj Very satisfied
I am thoroughly satisfied with purchase
May 11, 2015