Rated 4.5 out of 5 by 10
Rated 5 out of 5 by YANKEE2013 great features works well
communication with peps.com was excellent. WHEN I EXPLAINED PROBLEM WITH INSTALLATION AT LOCAL STORE TO PEP BOYS.COM IT WAS IMMEDIATELY TAKEN CARE OF AND WHEN I PICKED UP VEHICLE I WAS TREATED WITH COURTESY AND RESPECT. THEY RESOLVED ISSUE VERY PROFESSIONAL AND UNDERSTOOD WHAT THE MORNING MAINTANCE MGR PUT ME THRU, EVEN THOUGH I HAD A SCHEDULED APPOINTMENT AND DELIVERED THE HITCH A DAY PRIOR TO APPOINTMENT..SATISFIED WITH RESULT...THANK YOU
August 29, 2016
Rated 2 out of 5 by csm96 Did not fit
The item was indicated as correct for my car, but it did not fit, could not be installed.
August 12, 2016
Rated 3 out of 5 by BlueeyedPilot Wiring is another $100
I bought this hitch and it seems fine. The main selling point was free installation. At the install, the teck insisted that electrical is not included even though the wiring was included with the hitch. My father brought it to another mechanic and paid, I think, $120 for the wiring.
August 11, 2016
Rated 5 out of 5 by banjoq5 It's about the service!
I don't have much to say about the hitch I had installed. A hitch is a hitch. The Pep Boys service team is the story here. It took two trips to my local Pep Boys to get the hitch installed. On the face of it, that sounds like a complaint. What turned it around from a complaint to a compliment was the courteous and very helpful staff at the Brooklyn location on 4th Avenue. In particular, Norbert of the Parts Dept and Manny and Marc of the Service Dept. were professional and helpful throughout.
August 9, 2016
Rated 5 out of 5
by Steve0 My 2014 Dodge Ram SLT 5.7
I was worried because everything I try and do becomes a hassle lol. This hitch attachment was amazing and well built. Took me 15 min and i didn't have to lower my spare tire out of the way. The hardware kit was complete and well made. Routing the wire through the tube was very simple. Don't hesitate to buy it.
April 9, 2016
Rated 5 out of 5 by tylman Great hitch
The hitch showed up in just over 2 days. Came with really good instructions along with color photos showing my exact car model. Perfect fit. Easy to install.
September 26, 2015
Rated 5 out of 5 by johndoeshmoe1234 Great Item a,s advertized. easy install with dremmel tool and fiber cut off wheels
easy install with a minimum of modification. 2 existing holes need slotted to pass hardware into a frame channel. Convenient assembly helpers provided. Don't forget a little undercoating and or rust preventer for the ground out bits!
September 12, 2015
Rated 5 out of 5 by Bronco Great item
This hitch was exactly as advertised, great value, fast delivery and easy to to mount on my SUV.
September 8, 2015