ORDER ONLINE &
Fast, Free, and Convenient—It’s the best way to shop car care
HOW IT WORKS
Shop at PepBoys.com
Select a store location, add item(s) to your cart, and proceed to checkout
Pay Online or Pay In-Store1
Verify your order is correct and choose a payment option
Pick Up Your Order
You’ll receive an email when your order is processed and ready
WE HAVE ANSWERS
What is In-Store Pickup?
Pickup In-Store ordering helps you save time by skipping the lines. Place an order at pepboys.com and pick it up at your specified store location.
Placing Orders as Pickup In-Store
Simply select your local store for product availability and browse our large assortment of products online. Same-day pickup is available for many items at most locations. When your order is ready, head in to your specified Pep Boys location to pick it up.
Picking Up Your Order at the Store
You will receive an email letting you know that your order has processed and is ready for pick up. Upon arrival, head to the checkout area and an associate will either have your order waiting for you, or have your order brought to the front for verification. Please bring a valid ID and your order confirmation email to complete the transaction.
Forgotten and Missed Pickup Orders
If your order is not picked up within the time frame listed below, the order will be cancelled. And depending on the payment option chosen at checkout, the ordered items will be returned to stock.
- Orders with a ‘Pay in-Store’ payment option must be picked up within 24 hours of email notification
- Orders with a ‘Pay Online’ payment option must be picked up within 8 days of email notification
1. Please note that ‘Pay In-Store’ or ‘Pay Online’ payment options cannot be combined in one order. Once your order is submitted and is accepted, you will receive a confirmation email. As soon as all the items in your order are ready for pickup, we will send you a separate email notification.