Diagnosis and Evaluation Services
Pep Boys has a full range of Diagnostic and Evaluation services. Use the
illustration below to find your problem area, or view the list of common symptoms.
illustration below to find your problem area, or view the list of common symptoms.
Pep Boys has a full range of Diagnostic and Evaluation services. Use the
list below to find your problem area, or view the diagnosis illustration.
list below to find your problem area, or view the diagnosis illustration.
Symptom:
AC blows hot air, no air from vents when AC or heat is onRecommended Evaluation
Free with system repair. Complete test and evaluation of vehicle's AC system. Includes pressure test and injecting dyes. Interpret results and provide customer a recap of evaluation with recommended solution.
Symptom:
Check Engine Light is on, engine cranks but won't startRecommended Evaluation
Complete test and evaluation of vehicle's ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a with recap of evaluation and recommended solution.Symptom:
Check Engine Light is on but vehicle runs wellRecommended Evaluation
Pull codes and provide customer a recap of codes and code definitions.Symptom:
Engine runs poorly, hesitates, stalls, or gets poor gas mileageRecommended Evaluation
Complete test and evaluation of vehicles ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Common Symptoms...
Battery/Alternator light on, hard starting, no crank, volt gauge reading lowRecommended Evaluation
Using the INTELLECT battery/starting/charging system tester, run a complete system test. Interpret results and provide customer a recap of evaluation with recommended solution.
Common Symptoms...
Fluid leak, overheating, sweet burning smell, fluid leak in driver's compartment, white smoke coming from under hood or under carRecommended Evaluation
Complete evaluation of heating and cooling system, beginning with a block test. Includes dye and pressure testing. Interpret results and provide customer with a recap of evaluation with recommended solution.
Common Symptoms...
Fluid leak, overheating, sweet burning smell, fluid leak in driver's compartment, white smoke coming from under hood or under carRecommended Evaluation
Complete evaluation of fluid systems (Oil, transmission, differential washer, coolant, etc.). Includes dye testing, (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Common Symptoms...
Noise or pulsing while braking, grinding, low pedal, soft pedal, brake light on, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Common Symptoms...
Noise over bumps, bouncing, steering feels loose, vibration, uneven or excessive tire wear, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide a recap of evaluation with recommended solution.
Common Symptoms...
Power window inoperative, power door lock inoperative, wipers inoperative, rear defrost inoperativeRecommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
... and we'll show you related symptoms, possible causes, and indicate the degree of urgency with which you need to get your vehicle serviced.
Related Symptoms
Noise or pulsing while braking, low or soft pedal, brake light on, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Grinding, low pedal, soft pedal, brake light on, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Power window inoperative, power door lock inoperative, rear defrost inoperativeRecommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
Related Symptoms
Battery / alternator light on, hard start, no crankRecommended Evaluation
Using the INTELLECT battery/starting/charging system tester, run a complete system test. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise over bumps, bouncing, steering feels loose, uneven or excessive tire wear, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise over bumps, bouncing, steering feels loose, vibration, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Fluid leak, overheating, fluid leak in driver's compartment, white smoke coming from under hood or under carRecommended Evaluation
Complete evaluation of heating and cooling system, beginning with a block test. Includes dye and pressure testing. Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Fluid puddles in driveway/garage/street, fluid leak, low dipstick reading, low fluid light onRecommended Evaluation
Complete evaluation of fluid systems (including oil, transmission, differential washer, coolant). Includes dye testing (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Power window inoperative, power door lock inoperative, wipers inoperativeRecommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
Related Symptoms
Power door lock inoperative, wipers inoperative, rear defrost inoperativeRecommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
Related Symptoms
Power window inoperative, wipers inoperative, rear defrost inoperativeRecommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
Related Symptoms
Engine runs poorly, hesitates, stallsRecommended Evaluation
Complete test and evaluation of vehicle’s ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Fluid leak, sweet burning smell, fluid leak in driver's compartment, white smoke coming from under hood or under carRecommended Evaluation
Complete evaluation of heating and cooling system, beginning with a block test. Includes dye and pressure testing. Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Noise over bumps, bouncing, steering feels loose, vibration, uneven or excessive tire wearRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Bouncing, steering feels loose, vibration, uneven or excessive tire wear, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
AC blows hot airRecommended Evaluation
Free with system repair. Complete test and evaluation of vehicle's AC system. Includes pressure test and injecting dyes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Fluid puddles in driveway/garage/street, fluid leak, low dipstick reading, white smoke under hood or under carRecommended Evaluation
Complete evaluation of fluid systems (including oil, transmission, differential washer, coolant). Includes dye testing (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Fluid puddles in driveway/garage/street, fluid leak, low fluid light on, white smoke under hood or under carRecommended Evaluation
Complete evaluation of fluid systems (including oil, transmission, differential washer, coolant). Includes dye testing (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Noise over bumps, bouncing, vibration, uneven or excessive tire wear, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Battery / alternator light on, volt gauge reading lowRecommended Evaluation
Using the INTELLECT battery/starting/charging system tester, run a complete system test. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Fluid puddles in driveway/garage/street, low dipstick reading, low fluid light on, white smoke under hood or under carRecommended Evaluation
Complete evaluation of fluid systems (including oil, transmission, differential washer, coolant). Includes dye testing (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Low dipstick reading, fluid leak, low fluid light on, white smoke under hood or under carRecommended Evaluation
Complete evaluation of fluid systems (including oil, transmission, differential washer, coolant). Includes dye testing (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Related Symptoms
Noise over bumps, steering feels loose, vibration, uneven or excessive tire wear, noise when turningRecommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Poor gas mileageRecommended Evaluation
Complete test and evaluation of vehicles ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Poor gas mileageRecommended Evaluation
Complete test and evaluation of vehicle’s ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Engine runs poorly, hesitates or stallsRecommended Evaluation
Complete test and evaluation of vehicles ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise or pulsing while braking, grinding, low pedal, soft pedal, brake light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
No air from vents when AC or heat is onRecommended Evaluation
Free with system repair. Complete test and evaluation of vehicle’s AC system. Includes pressure test and injecting dyes. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Hard starting, no crank, volt gauge reading lowRecommended Evaluation
Using the INTELLECT battery/starting/charging system tester, run a complete system test. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise or pulsing while braking, grinding, low pedal, soft pedal, brake light on, ABS light onRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise or pulsing while braking, grinding, low pedal, soft pedal, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise or pulsing while braking, grinding, soft pedal, brake light on, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Related Symptoms
Noise or pulsing while braking, grinding, low pedal, brake light on, ABS light on, brake fluid leakRecommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Recommended Evaluation
Pull codes and provide customer a recap of codes and code definitions.
Related Symptoms
Fluid leak, overheating, sweet burning smell, white smoke coming from under hood or under carRecommended Evaluation
Complete evaluation of heating and cooling system, beginning with a block test. Includes dye and pressure testing. Interpret results and provide customer with a recap of evaluation with recommended solution.
