Brake Service Packages

Know the symptoms of bad brakes.

What’s wrong with my brakes?

  • A high-pitched scraping or squealing noise that goes away when you step on the brake tells you that the brake pads could be worn.
  • A grinding, metal-against-metal sound when braking indicates that your brake pads or shoes may be completely worn away, and you are now damaging the rotors or drums.
  • If your brake pedal feels soft or mushy or gets harder and higher when you pump it, you might need your brakes “bled” (which gets air bubbles our of the brake lines), or you may have a leak in the system.
  • If the brake pedal slowly sinks to the floor when you step on it (or intermittently), you might be in need of a new brake master cylinder or other hydraulic service.
  • If your car pulls to one side when braking, you might have insufficient hydraulic pressure in one part of the brake system, or one brake caliper might be sticking. Front-end problems can also cause this symptom.
  • Smoking brakes, usually accompanied by a very bad smell, indicate a stuck brake caliper or wheel cylinder, or weak return springs on drum brakes.

Note: You should take advantage of our FREE four-wheel brake inspection every six months, regardless of whether you hear noise or experience brake problems.

Pep Boys Limited Lifetime Brake Warranty

Car Brakes - Repair and Service

All installed brake shoes and pads come with a limited lifetime warranty. We will replace worn brake shoes or pads on the vehicle we installed them on at no charge for the product for as long as you own the vehicle. Labor warranties vary with services. Please ask a service representative for more details.

Customize Your Brake Package

Step 1 – Choose your Package

Bronze Package

6 month / 6,000 mile labor warranty

  • Your Choice of Friction
  • Machining of Drums /Rotors

    • Machining drums and rotors is critical to making sure mating surface is smooth so pads/shoes seat properly and perform to required specifications. An uneven surface will also cause vibration/noise related problems.

    Silver Package

    1 Year / 12,000 mile labor warranty

    Includes everything in the Bronze package PLUS

    • Brake Hardware
    • Complete Brake Fluid Exchange

    Gold Package

    2 Year / 24,000 mile labor warranty

    Ultimate complete solution that includes everything in the Bronze and Silver packages PLUS:

    • Calipers (Disc System)or wheel cylinders (Drum Systems)

    Step 2 – Choose your Friction

    The friction choices:

    ProStop

    OE Grade Friction Formula

    • Limited lifetime warranty on Installed Pads/Shoes
    • Standard friction formula delivers dependable braking at an affordable price.

    ProStop Platinum

    Advanced Vehicle Specific Friction Formula

    • Limited lifetime warranty on Installed Pads/Shoes
    • Using the manufacturers specified friction formulation, these are engineered to each vehicle's specific braking requirements producing original equipment performance.
    • Features include constrained layer shim and slotting/chamfering (where applicable) to reduce vibration/noise and harshness.

      • Recommended for those who want the pedal feel and performance of the original brakes

    ProStop Ceramic

    Ceramic Enhanced Friction Formula

    • Limited lifetime warranty on Installed Pads
    • Premium ceramic friction formulas are engineered to match the specific vehicles braking requirements producing original equipment performance while delivering less noise and dust.
    • Features include constrained layer shim and slotting/chamfering (where applicable) to reduce vibration/noise and harshness.

    Recommended for those who want the best of both worlds, the pedal feel and performance of the original brakes with the added features of being quieter and keeping the wheels cleaner.

    Hawk Performance

    Advanced Design Performance Friction Formula

    • Limited lifetime warranty on Installed Pads
    • Advanced Friction formulas engineered to deliver optimum results for vehicles operating under severe conditions where the pads get hotter than normal, such as Towing, Hauling Heavy Loads, Driving in Mountainous terrain, and Continuous Stop & Go (I.E Taxis, Delivery Trucks, etc.)

    Suggested for SUVs and Trucks drivers with towing and hauling duties and drivers who want an aggressive fast reacting pad.