Customer Care

Taking good care of our customers and earning their trust is the cornerstone of our business.

Whether you need service on a Sunday or need to drop your car off early in the morning, our fully trained, ASE-certified technicians provide sophisticated, professional, and highly technical repair and maintenance services on all makes and models.

Special Services: Short on time? Early bird? Night-owl? Pep Boys has Express Service, Early-Bird Service and Late-Night Hours—7 days and 6 nights a week.

About Our Technicians: We perform the same services offered by most car dealerships. From routine maintenance to major repairs, trust your car or truck to us.

Motorist Assurance Program: Meeting the standards of MAP is not easy, but it’s important to our customers, so it’s important to us.

Code of Ethics: When you trust your car to Pep Boys, we promise to provide the best customer service and highest quality of service available anywhere.

Automotive Insights

See Clearly in Three: Wiper blades should be able to clear the windshield completely—without streaking—within three swipes. If yours can't, it's a good idea to have them checked before the next rainstorm hits. And don’t forget the wiper fluid!

Tire Tips for Saving Gas: Proper tire pressure goes a long way toward improving your vehicle's gas mileage.; Tire treads must have at least 2/32- inch depth in every groove. If the tread is wearing differently between the edges and the middle tread, check the tire pressure.

Customer Care

Automotive Insights

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