20% Off Any Regular Item. Enter promo code MEMORIAL20 in cart. Restrictions Apply.

Customer Care

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What is Pep Boys Glovebox?
How much does Pep Boys Glovebox cost?
How do I sign up for Pep Boys Glovebox?
Click here to sign up and fill out the individual sections. The whole process should take about five minutes.
I forgot my Password. How do I reset it?
Click here and click the "Forgot Password?" link at the the bottom of the login box.
How do I change my address?
Go to My Account, look for the "My Address and Phone" section, click edit, enter the correct address and save.
How do I change my Email and/or password?
Go to My Account, look for the "Email Address" and/or "Password" section, click edit, enter the correct information and save.
How do I unsubscribe from receiving emails from Pep Boys?
There are two ways. Use the unsubscribe link on the bottom of any Pep Boys email, or go to My Account, look for the "Email and Contact Preferences" section, click edit, change your preferences and save.
How do I stop receiving texts from Pep Boys?
To opt out of all Pep Boys SMS programs at anytime, text STOP to 32075.
How do I start receiving texts from Pep Boys?
Texts from Pep Boys are designed to make your service appointment experience more convenient. Therefore, you only choose to receive, or not receive, them every time you make an appointment. Please note, message and data rates may apply. Charges are dependent on your service plan, which may include fees from your carrier to send and receive text messages.
How can I check on the status of my Rebate?
Click here, or go to "Sales & Specials" and look for the rebate status link under the red rebates bar.
Do I have to become a Rewards Member to register for Glovebox?
Of course not, but becoming a Rewards member will enhance your Glovebox experience significantly. Being a Rewards member allows you to:
  • Automatically track service history
  • Get access to your Rewards account
  • View and print Rewards online