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Customer Care

CONTACT US

At Pep Boys, we put our customers first. If you have a question or concern about your experience online or at one of our locations, we'd like to hear from you.
Customer Service
Contact Us by Webform or Email us at
contactus@pepboys.com

Call us at
1-800-PEP-BOYS (737-2697)
9 AM - 11 PM EST (Monday-Friday),
9 AM - 6 PM EST (Saturday-Sunday)

Write to us at:
Pep Boys Customer Care
3111 West Allegheny Avenue
Philadelphia, Pennsylvania 19132
Additional Contact Information
Rewards Program:
1-888-418-2298
Rebates:
1-888-829-1420
Pep Boys Credit Card:
1-888-396-8254
Pep Boys Towing Service
Towing:
1-800-PEP-BOYS
           (737-2697)
For the Professional (Commercial Services)
Fleet Services:
1-800-55-FLEET
                (35338)
Find out more
Bulk Sales:
1-778-PBY-BULK
           (729-2855)
Find out more
Corporate Relations
Media Relations:
Find out more
Investor Relations:
Find out more
Real Estate and Property Management
New Store Site Selection:
Find out more
Phone: (215) 430 9240
or (215) 430-9388
Fax: (215) 430 4684
New Store Site
Design Inquiries:
Phone: (215) 430-4436
Fax: (215) 430-4436
Property Management -
Maintenance:
Phone: (888) 545-8532
Fax: (215) 430-4436
Non-Retail Purchasing:
Phone: (215) 430-9610
Fax: (215) 430-4436