Fact Sheet
Pep Boys Corporate Profile
Operations
Pep Boys is the only aftermarket retail and service chain in the nation that is capable of serving all four segments of the automotive aftermarket: the do-it-yourself, do-it-for-me, buy-for-resale and replacement tires.
Pep Boys currently operates 582 stores in 35 states and Puerto Rico. Pep Boys currently operates in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Mexico, New York, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia and Washington.
In 2008, prototypical Pep Boys Supercenters total 20,800 square feet, include 11 state-of-the-art service bays and feature an extensive assortment of top-quality automotive parts, accessories, tires, batteries, dealer-quality automotive repair and maintenance services, as well as a selection of Powersport and non-automotive merchandise that appeals to "do-it-yourself" customers such as garage and shop tools and equipment, generators and seasonal merchandise.
Pep Boys has approximately 6,000 service bays, over 5.9 million square feet of retail space and over 2 million square feet of warehouse space. Warehouses are located in Chester, NY; Atlanta, GA; Dallas, TX; San Bernardino, CA and Indianapolis, IN. Pep Boys Warehouse Direct facilities - satellite warehouses with retail capabilities - are located in Bensalem, PA; Atlanta, GA; Las Vegas, NV and La Mirada, CA and total 78,692 square feet.
Stores and service centers are open seven days, six nights a week.
Boys is headquartered in Philadelphia and has approximately 18,000 employees.
, battery, vehicle accessory and hard parts customers benefit from the convenience of Pep Boys Supercenters' on-site service facilities. Service center customers benefit from having access to ASE-certified technicians and high-quality, name brand parts in stock at discounted prices.
Boys prides itself on providing the best customer service and the highest-quality service work available anywhere. In addition, Pep Boys is committed to honesty and integrity in all of its business dealings - with employees, vendors and customers alike. Pep Boys' employees are responsible for upholding our values by following the service policies outlined in our Code of Ethics and Conduct.
Pep Boys provides a variety of automotive repair services including: scheduled maintenance services, a full line of Pennzoil oil changes and Gumout fuel services, transmission and engine flushes, radiator flush and fills, belts and hoses, brake services, tires, alignments, suspension work, shocks and struts, tune-ups and diagnostics, state inspections and emissions testing, batteries, alternators and starters, basic air conditioning service and repair, non-catastrophic timing belts, rack and pinion installations and basic cooling system service and repair (excluding internal engine repair).
Pep Boys is a pioneering member of the Automotive Maintenance and Repair Association's MAP (Motorist Assurance Program) an industry-wide coalition dedicated to strengthening customer confidence in the automobile repair industry. Pep Boys was one of the first automotive repair chains in the country to implement a strict code of ethics, a comprehensive set of vehicle inspection guidelines and customer communications standards to provide customers with the level of understanding they need to make informed decisions about automotive service and repairs. Designed to assure consumers of the industry's professionalism and commitment to honesty, MAP's Uniform Inspection and Communication Standards (UICS) are used when explaining inspection results and service and repair recommendations for all major vehicle systems.
Financial Highlights
Sales for the thirteen weeks ended May 3, 2008 were $498.0 million as compared to the $539.6 million for the thirteen weeks ended May 5, 2007. Comparable retail sales (DIY and Commercial) decreased 10.2% and comparable service center revenue (labor plus installed merchandise and tires) increased 0.6%.
