Contact Us

Pep Boys would like to hear from you.

If you have a comment for us or a question not answered in our FAQs or elsewhere on our website (see Site Map) click a category below to see the appropriate contact information or just call us @ 1-800-PEP-BOYS (737-2697).

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Customer Service

To contact Customer Service.

  • Phone: 1-800-737-2697 select prompt "3"

    • Investor Relations

    For information regarding investments in Pep Boys.

    • Ray Arthur
    • Chief Financial Officer, Pep Boys
    • 3111 West Allegheny Avenue
    • Philadelphia, Pennsylvania 19132
    • E-mail:

    Media Contacts

    • Peter Robinson
    • Director of Corporate Communications, Pep Boys
    • 3111 West Allegheny Avenue
    • Philadelphia, Pennsylvania 19132
    • E-mail:
    • Ray Arthur
    • Chief Financial Officer, Pep Boys
    • 3111 West Allegheny Avenue
    • Philadelphia, Pennsylvania 19132
    • E-mail:

    Fleet Maintenance Team

    Nationwide Toll-free Number

    Phone: 1-800-55-FLEET
    or 1-800-553-5338

    Bulk Sales (Wholesale Customers Only)

    For information or assistance with bulk sales.

    • Miami Sales Office
    • Phone: (305) 264-0614
    • Phone: 1-800-606-6479
    • Fax: (305) 264-4894
    • Email:
    • Philadelphia Sales Office
    • Phone: (215) 430-4502
    • Phone: 1-877-729-2855
    • Fax: (215) 430-9339
    • Email:

    New Store Development

    New Store Site Selection Phone: (215) 430-9240
    Fax: (215) 430-4684

    New Store Site Design Phone: (215) 430-9640

    Available Properties

    Roster of all available properties (Available Property Listing PDF).

    Property Management

    Maintenance

    For information regarding building services, equipment service and repairs, Service Center Equipment or environmental services, please reach us through the telephone numbers below.

    Phone: (215) 430 9291
    Fax: (215) 430 4436

    Non-Retail Purchasing

    For information regarding store equipment and supplies.

    Phone: (215) 430 9610
    Fax: (215) 430 4436

    Pep Boys Company Directory

    Pep Boys' Store Support Main Number.

    Phone: 1-800-PEP-BOYS (737-2697)

    To Become a Tow Provider

    If you are a tow provider and would like an opportunity to participate in Pep Boys Towing Service program, visit www.joincrosscountry.com to complete an application with Cross Country Automotive Services, PepBoys' premiere towing partner.

    Webmaster

    For technical comments about this web site.

    Email: