Contact Us
Pep Boys would like to hear from you.
Thank you for your interest in Pep Boys. If you have a question that is not answered on this Web site (see Site Map) or have a comment to share with us, here is where you’ll find all the contact information you need to reach the right department.
Customer Service Concerns
At Pep Boys, we put our customers first. If you have a question or concern about an experience at one of our locations, we’d like to hear from you.
- Submit Concern Online: Click here to provide your feedback electronically
- Customer Service Center: 1-800-PEP-BOYS (737-2697)
- By Mail:
Pep Boys Customer Relations - 3111 West Allegheny Avenue
Philadelphia, Pennsylvania 19132 - Glovebox: Click here to provide your question electronically.
- Rewards Program Members: Click here to provide your question electronically.
- Rewards Program Rules: Click here here to view the terms and conditions.
- Rebates: 1-888-829-1420
- Pep Boys Credit Card: 1-866-396-8254
- Media Center
- Investor Relations
- Fleet Services
- Bulk Sales
- Real Estate and Property Management
Web Site Contacts and Resources
Questions regarding your account? Click here to view the FAQs.
Other Contacts and Resources
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