Training & Development
For almost 90 years, Pep Boys has been a leader in the automotive aftermarket. And we intend to remain a leader! That's why we invest in the training and development of our associates. So whether you work under a car, behind a cash register, on a forklift, or behind a desk; Pep Boys has the training you need!
We train our associates to develop their careers, so they can help our customers get the most out of their cars!
The Pep Boys Management and Leadership Development programs prepare associates to succeed in a variety of management positions. It is a 26-week, multi-dimensional training program that focuses on key leadership behaviors and management best practices.
Automotive Technical Training
Our Technical Training program assists our service team in learning as much about cars as possible! Because we expect "do it right the first time" service for our customers. Our technicians and mechanics are encouraged and rewarded for obtaining certifications from the Institute for Automotive Service Excellence (ASE). Pep Boys will pay for ASE registration and test fees for all passing grades.
The Pep Boys online Learning Central courses are available for category specific learning (Tires, Brakes, Batteries, Engines, Custom Wheels, etc.); Pep Boys specific learning (New Hire Orientation, PBY Credit Card, Environmental Compliance, Parts Sourcing, etc.) and development specific learning (MS Office, Time Management, Communication, Delegation, etc.).
Besides our extensive online course offering, Pep Boys also has a dedicated training staff to provide instructor-led training. Our trainers are qualified to hold classes on a variety of topics including automotive technical, new systems releases, operational business skills and leadership development.